List Building and Relationship Marketing
The money is in the list. True, but it is not the whole truth.
Before the list start making you money you have to understand relationship marketing.
The biggest obstacle you face and have to overcome when you publish a newsletter or put any free or paid information out there is the fact that a lot of people have gotten used to getting junk!
Sure you can write anything for your subscribers, website visitors and customers with the sole intention of getting a payment. It works at times and you might get a few “one-time-paying” customers, but it will not be building trust and you might not get repeat orders.
Getting paid is nice but your long term business lives or dies based on how many people believe you genuinely want to help them achieve their goals and that the products you offer are of real benefit to them.
Responsive customers are born from continuing efforts to build a solid relationship with them. People connect with other people. Build trust.
When people sign up to your list, make your intentions crystal clear from the beginning (and not just to avoid spam complaints later). The first letter they get should be a personal message from you to them telling them what they can expect as a subscriber and why it’s a good idea to stay subscribed and to read every single email you send them. Make sure you keep track on how the first contact (and therefore the subscriber interests) was made.
Your new subscribers have nothing to base their opinions on except for the image you (on purpose or accidentally) present to them. That’s why it’s so important to make your intentions crystal clear right from the start.
Just about everyone who joins your list will at least read the first email you send to them and make up their minds about you based on that first email.
Now it seems obvious that your first email is the most important.
Don’t leave it up to your readers to figure out why you have a newsletter because they won’t come up with a good reason. Tell them why. Tell them why they should want to be a subscriber and stay subscribed and why they should listen to what you have to say.
Evaluate your current image. How people see you mainly has to do with the type of person you purposely or accidentally present for them to see. Portray the image of someone who your readers can see themselves looking to for answers, guidance and support on the way to achieving their goals.
You have to remove yourself from the crowd and do what it takes to show your subscribers that you are different from the average free information publishing crowd.
Basically, only people who do what others aren’t doing get noticed. Relationship marketing goes well with Niche marketing! Remember, how was the first contact made? Focus your first email on the “niche” what brought you together. When the relationship is built and the trust is established you can expand the topics.
Take some time to figure out what others in your niche (your competitors) are doing so you can see how to consciously make yourself look better than they do.
Reflect that in you first emails and you are on your way to build a solid relationship with money in your list!
Fred Lotgering
LotCon Biz Solutions




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February 9th, 2009 at 6:16 pm
Good Post and one I need to think about. Thanks.
Earl Netwal’s last blog post..Blank Billboard for Sale: What will you pay?
February 9th, 2009 at 6:26 pm
I think the first email that your customers may get from you and your autoresponder is very important. If they know upfront what you are going to be sending them it will not be a surprise when they get something from you in which you are trying to sell them something. A good many marketers still have not learned that point and cannot understand when they lose customers.
Andre Arnett’s last blog post..Should You Attend An Internet Marketing Seminar?
February 9th, 2009 at 6:39 pm
Great post!
You are right, it doesn’t matter how big your list is if it isn’t responsive to your emails. Many times, small lists of just a few thousand can out perform a big huge list, simply because the marketer of the small list built up a good relationship with them.
Joel Osborne’s last blog post..Stand Out with New Quality PLR
February 9th, 2009 at 11:57 pm
Very good point Fred,
I for one am guilty of not doing a very good job with my list in the past and it definitely shows.
You have made some very good points in this post and I am going to have to do a better job of putting them to use.
Thanks,
Brett McEllhiney’s last blog post..Build a Niche Marketing Business – Step 7: Find A Product
February 9th, 2009 at 11:59 pm
Yes building a list is good but the relationship is the real key.
Mike Paetzold’s last blog post..Blow away the obstacles and get going
February 10th, 2009 at 11:31 am
Fred,
You hit the nail right on the head. You need to let your subscribers know right from the get go what they are going to get and why they are going to get it.
You might even want to throw in that they will receive the occasional offers that you think may be helpful to them.
It’s ALL about the relationship and turning readers into buyers.
Great info!
Ron
Ron Barrett’s last blog post..Relationship Marketing – It’s All About Perception